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Phuket International Airport (HKT), the gateway to Phuket Island, a paradise of tourists in the southern part of Thailand. HKT is now under supervision of the Airports of Thailand Public Company Limited [ AOT]. Phuket Island and nearby provinces are popular resort areas, Phuket International Airport then enjoys a high level of arriving passengers from all over the world and plays an important role in promoting travel and tourism in the southern region as well as throughout the kingdom. Nowadays, 10 airlines are on service and more than 2,900,000 passengers, 20,000 flights and 12,000 tons of cargo are handled at this airport.

Located at longitude 98 18' 45" and latitude 08 06' 38", 82 feet above sea level, Phuket International Airport is 32 kms. from downtown Phuket.

Domestic Flights - Time Tables

 Terminals _____________________________________________________________________________________________________________

 International

Total Area

45,688

m2

Arrival

3,590

m2

Departure

4,243

m2

Transit

-

Piers

-

AOT Office

-

Government Office

659

m2

Rental Area

6,897

m2

Other Public Area

26,540

m2

Peak Hour Capacity

(Passenger/Hour)

Arrival

1,200

Departure

1,000

Phuket Airport International Terminal

 Domestic

Total Area

19,144

m2

Arrival

1,400

m2

Departure

1,400

m2

Piers

-

AOT Office

550

m2

Rental Area

4,106

m2

Other Public Area

11,688

m2

Peak Hour Capacity

(Passenger/Hour)

Arrival

900

Departure

900

Phuket Airport Domestic Terminal

 Facilities _____________________________________________________________________________________________________________

Information Services

For any enquiries and assistance, simply approach the airport officers at the Airport Information Counter.
The central phone numbers (Long distant code 076) 327230-7

Retail Shops

More than 10 retail premises offer shopping delights and duty free buys like liquor, cigarettes, perfume and much more.

Food & Drink

Thai Airways International restaurant located on the 3rd floor serves Thai and European food.
In addition, snack bars can be found at various areas in the terminal.

Tour Service

The Tour service counter is situated in the departure hall.

Post and Telegraph Office

Located in the departure hall, 2nd floor.

Exchange Service

There are 4 currency exchange counters in the arrival hall and 1 counter in the departure hall.

Transportation

Limousine - PLEASE READ the NOTE at the bottom of the page
Car Rental - There are 2 car rental counters, one in the arrival hall at north end and the other at the south end.

Transit and Transfer

Transit area situated in the same area of the international departure lounge.

Left Luggage -

This services is provided on the 1st floor, domestic arrival hall.

Baggage Claim -

There are 6 baggage conveyors 2 of which are for domestic arrivals while other 2 for international arrivals and the remaining conveyors are for departing passengers.

Lost and Found

Passengers can trace their belongings at
- Counter of Thai Airways International on the 1st floor.
- Office of each airline company.
For tracking of lost belongings contact airport information counter.

Smoking Room -

Smoking Room is provided in domestic and international departure lounge.

Muslim Praying Room -

Muslim Praying Room for Muslim passengers/airport users is on the 3rd floor.

Meeting Point -

Those who come to pick up passengers can make an appoinment with passengers at the meeting points, located in arrival and departure hall.

Medical Service -

First Aid is in the departure hall. Service hours is between 06.00 a.m. and 12.00 p.m.

Hotel Reservation -

Hotel Reservation counter can be found in the arrival hall.

Facility for the handicapped

Provided facilities for the handicapped are as follows :-
- Car Park - Lift - Toilet - Telephone

Trolley -

Complimentary trolleys are available within the terminal.

 Passenger Service Charge (PSC) ________________________________________________________________________________________

International Passengers: Baht 500/person
Domestic Passengers: Baht 50/person (For domestic passengers, PSC is included in the ticket price)

Payment methods:

1 -

Payment of the PSC at special PSC Cash Counters
Payment can be made in cash. Refunds will be given to travellers if they decide not to fly.

Payment of the PSC via PSC Ticket Vending Machines
The PSC ticket vending machines will take Thai Baht only. While the PSC vending machines for domestic travel will take Thai Baht notes in the denomination of 20, 50 and 100 as well as 10 Baht coin. The PSC machines for international travel will take Thai Baht notes of 50,100,500,1,000 and 10 Baht coin. All machines will give change.

2 -

Government Regulations
All passengers over the age of 2 are required to pay the Passenger Service Charges.
Passengers without a PSC ticket will not be permitted to fly.
Payment of PSC is governed by the law of the Kingdom of Thailand. Please contact the PSC Counter for any queries.
PSC ticket can be purchased in cash US $ 11 at PSC Counter.

 Contacts _____________________________________________________________________________________________________________

The central phone numbers (Long distant code 076)

327230-7

Information counter

Ext. 1100,1111,1122

Security center

Ext. 1191

First aid room

Ext. 1133

Airlines

Ext. 1206

The Tourism Authority of Thailand counter

327110

Post office

327430

Immigration

Ext. 1109

Customs

Ext. 1161

The Southern Tourism

Ext. 1284, 1285

Company Association ATTA

327154

Arrival Hall (first floor)

Ext. 1100

Phuket Airport

Airlines

Tel.

The central phone numbers (Long distant code 076)

327230-7

Domestic Airlines

1. Thai Airways International

Ext. 1202

2. Bangkok Airways

Ext. 1235

International Airlines

1. Bal Air

Ext. 1240

2. Britannia Airways Ltd.

Ext. 1240

3. Britannia (Sweden)

Ext. 1240

4. China Airlines

Ext. 1222-3

5. Condor Eludienst GMBH

Ext. 1352

6. Far Eastern Air Transport

Ext. 1352-3

7. Finn Air

Ext. 1352-3

8. Hongkong Dragon Airlines

Ext. 1230

9. Lauda Air

Ext. 1238

10. Ltu Asia Tour Ltd.

Ext. 1240

11. Malaysia Airlines

Ext. 1232

12. Nova Airlines

Ext. 345184

13. Premi Air

Ext. 345184

14. Silk Air

Ext. 1236

15. Trans Asia Airways

Ext. 1361

16. Uni Airways Corporation

Ext. 1367

 

  Note:  

Limousine service from Phuket Airport to the hotel - It is reported that the drivers of the limousine service at Phuket Airport are telling you that your booked or chosen hotel is not in operation, or something similar, and try to bring you to "a friends" agency or hotel instead. Don't fall for it as this is a scam of the limousine drivers to extort huge commissions from the hotels - which you have to pay for.

  PLEASE FOLLOW THE ADVISE BELOW 

Always book your Hotel and airport transfer in advance, even if only for one night. It's much easier to shop for a deal once you've escaped the Airport Taxi Touts, because no Hotel will be able to offer you any special deal when you arrive in an airport taxi. Also, drivers employed by Hotels are generally more friendly and helpful.

If you don't have time to book in advance, simply order the taxi to go directly to the hotel of your choice and tell him you already have a booking. But this will sometimes create a problem for the hotel because if you don't have any documentation of your booking, the taxi driver will insist the hotel pay a commission anyway. They are very pushy and often times will volunteer to help carry your bags to reception so they can see if you produce documentation of a booking at check in.

Never discuss your travel details with Airport Taxi drivers, treat them exactly as what they are, a service which employs low class people to perform the job of bringing you from point A to point B. Never give a taxi driver any respect, they see that as a sign that you are weak and can be taken advantage of. It's important to remember, they demand a commission on every night you stay not just the first night. They even come back and check with reception to see if you checked out or stayed longer.

Please keep a note of the taxi's ID number in case you want to report any strange behavior and in case the driver asks the hotel to pay a commission after you check in, you can give that information to the Hotel.
Use the metered taxi's if possible. Help them to get their business going, but please follow the same guidelines above as they also would like to get a piece of the hotel action.

 


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